We have always been strong advocates for banning advance fees. When performed ethically and correctly, Debt Settlement is a great alternative to Bankruptcy. Consumer Debt Help Association recognizing the failed model of the upfront fee companies and attorney models and in its commitment to put consumers first has not charged upfront fees to settle debt and all the while, still providing our clients with unbeatable customer service and great settlements.

How does your service work?
We help consumers who are experiencing financial difficulty. Our program is perfect for those who wish to take care of their delinquent accounts but lack the financial means necessary to pay them in full and want to avoid Bankruptcy. We negotiate directly with your creditors to achieve a reduced settlement on the particular accounts that you specify. The goal is to help you settle your delinquent accounts for significantly less, creating a more manageable financial situation so that you can pursue your other financial goals.

How much money will be needed to save in order to settle clients debt?
Consumer Debt Help Association has settled at least one debt for 99% of our clients that have continued the program for over 8 months. With no upfront fees and strong focus on customer service, accumulation begins immediately and settlements take place much sooner than upfront fee or attorney models.

What percentage of clients drop out of the debt settlement program before completion?
Consumer Debt Help Association has experienced a yearly dropout rate of 8.5%. 90% of the clients that drop out, drop out in the first 3 months of enrollment, that is looked at as buyers remorse. We credit our performance-based pay model and the motivation of our clients for our exceptionally low dropout rate.

For those who complete the program, what was the average length of time in the program?
Typical debt settlement programs are designed to be completed in12 to 40 months, but Consumer Debt Help Association clients historically average a completion time of 26 months.

What is Consumer Debt Help Association’ average settlement amount?
In 2012, Consumer Debt Help Associations overall settlements averaged 34% of the account balance at time of settlement and 31% of balance at time of enrollment. Increase in account balance is attributed to accumulating interest, this interest was being charged monthly while the cards were being used, but the majority of your payment was used to offset the interest on the account. Please keep in mind; these numbers do not include any fees charged by Consumer Debt Help Association.

What fee(s) can I expect for your service?
Unlike other debt negotiation firms that charge thousands of dollars for this service and collect most it, upfront and on a monthly basis; we simply charge a small percentage at the time of settlement. At that point there are no fees until we have successfully negotiated an offer on your account and processed a settlement for you. We simple earn a fee based on our performance, which is fully disclosed in your initial enrollment and again at the time of settlement. Again, our performance fee is not earned unless we successfully settle each and every account separately.

Will the creditors offer me settlements directly?
Most likely, yes. We are here to work in your best interest and they will simply attempt to confuse you and mislead you into a situation that wasn’t working for you before. However, they should not be trusted as their letters and calls, in most cases, do not fully resolve your problem. Often times, after we have contacted them, they may even attempt to circumvent our efforts and contact you directly. We require the creditor’s letters to say things that have your best interest in mind, not theirs. Because of this, it is required that “all” communication be sent to us for safe keeping, accountability, and proper communication.

What is Consumer Debt Help Association’s Customer satisfaction rate?
Consumer Debt Help Association maintains a 98% satisfaction rate. This rate is determined by monthly customer support calls, drop out rate and clients who have settled at least one debt.

What is Consumer Debt Help Association’s Customer satisfaction rate?How much money will be needed to save in order to settle clients debt?
Consumer Debt Help Association starts negotiating on accounts when a client has at least 10% of any credit card balance, this percent is not a typical settlement but in some cases creditors will take this amount as satisfaction of debt.

What types of debts can be settled?
We can attempt to settle any type of unsecured account. Unsecured represents any account that you have that is not secured with collateral or lien. Such accounts being; credit cards, past due medical bills, lines of credit, personal loans, any collection account, and deficiency balances on repossessed cars or even deficiency balances on foreclosures.

What fee(s) can I expect for your service?
Unlike other debt negotiation firms that charge thousands of dollars for this service and collect most it, upfront and on a monthly basis; we simply charge a small percentage at the time of settlement. At that point there are no fees until we have successfully negotiated an offer on your account and processed a settlement for you. We simple earn a fee based on our performance, which is fully disclosed in your initial enrollment and again at the time of settlement. Again, our performance fee is not earned unless we successfully settle each and every account separately.

How much can clients expect to save enrolling in the program?
It is difficult to give a number of what to expect to save in the program because every situation is different. If you simply go by our percentages from 2012, you could expect to save approximately 50% of the debt enrolled. Consumer Debt Help Association does not a guarantee this amount, but we work hard to meet or exceed these expectations.

How will my credit be affected?
We generally only negotiate on consumers delinquent accounts. Since the accounts that we settle are delinquent; consumer’s credit scores are already affected and most consumers are looking to take care of a debt issue, not increase the credit score to obtain more debt. Settling an account is far better than filing bankruptcy or not taking care of them at all. After a settlement has been completed, your creditor is to report that your account has been settled and now has a zero balance. On any account, if you are not making the scheduled monthly payments to the creditors your credit score will be negatively affected. Again, this is far better than the effects of a Bankruptcy, which most of our clients are looking to avoid. After your accounts are satisfied and your creditors report your accounts at a 0 balance your score will dramatically improve.

Will the creditors offer me settlements directly?
Most likely, yes. We are here to work in your best interest and they will simply attempt to confuse you and mislead you into a situation that wasn’t working for you before. However, they should not be trusted as their letters and calls, in most cases, do not fully resolve your problem. Often times, after we have contacted them, they may even attempt to circumvent our efforts and contact you directly. We require the creditor’s letters to say things that have your best interest in mind, not theirs. Because of this, it is required that “all” communication be sent to us for safe keeping, accountability, and proper communication.

Will I still receive harassing phone calls from my creditors?
Yes; by law your creditors have a right to contact you for an owed debt. In most cases, a creditors and collectors only way to collect is to call or write. This can become bothersome, and is not much fun. Some negotiation companies send letters, such as Cease & Desist letters, to try and stop the calls, some companies just tell you to ignore the calls and dont answer. C&D letters will be sent on your behalf to try and ease the stress of aggressive collectors. There are laws in place that protect you under the FDCPA, we will walk you through your rights.

Who is holding my money while I'm waiting on a settlement?
Your funds will be held in a dedicated account that is opened in your name and is FDIC insured. You will own these funds and have full control over them until they are used for settlements. If the company tells you to save your own money or to send the funds to them – watch out!

Consumer Debt Help Association recommends the escrow services provided by Global Client Solutions. Your funds are held in an FDIC insured account in your full control.